File your sickness claim form online 

When you’re not feeling your best, you don’t want to think about filing paperwork. Going online and paper-free can help save you stress and time—and it’s the quickest way to receive benefits.

Tips for filing a sickness claim online

Here are some helpful tips to guide you through the process of filing a sickness claim. You can also use this helpful checklist as well.

  • All sections must be completed to ensure quicker processing
  • Be sure to have the following information ready:
    • Your name, date of birth, Social Security number (SSN) and address
    • Claimant’s name, date of birth, SSN (if other than primary insured)
    • Date symptoms and/or condition began
    • Description of symptoms and/or condition
    • Primary doctor information and treating doctor information (if different)
    • Diagnosis from your doctor
  • If there was a hospital stay, include hospital bill which includes Date/Time admitted and Date/Time discharged or the Hospital Confinement Rehabilitation Confinement Form
  • If surgery or diagnostic procedure was performed, include bill with procedure code or the Surgery/Diagnostic Procedure Form

Then, before you know it, you can start receiving the benefits you need in less time than filing by paper!

Can’t file online?

For a paper form, download, print and fax the completed document to 1-800-880-9325 or mail to P.O. Box 100195, Columbia, SC 29202-3195.

Sickness claim