File a cancer claim

When you’re dealing with a serious illness, you don’t want to think about filing paperwork. Going online and paper-free can save you stress and time — and it’s the quickest way to receive your benefits.

Tips for filing a cancer claim online

Here are some helpful tips to guide you through the process of filing a cancer claim. You can also use this helpful checklist as well.

  • All sections must be completed to ensure quicker processing.
  • Be sure to have the following information ready:
    • Your name, date of birth, Social Security number (SSN) and address
    • Claimant’s name, date of birth, SSN (if other than primary insured)
    • Date cancer was diagnosed. If not first diagnosis, date of first diagnosis
    • Primary doctor information and treating doctor information (if different)
    • Diagnosis from your doctor (type of cancer)
    • Bills or proof of treatment for surgery, medical imaging, radiation/chemotherapy, hospital stays and any other cancer-related out-of-pocket expenses
  • If there was a hospital stay, include hospital bill with Date/Time admitted and Date/Time discharged or the Hospital Confinement Rehabilitation Confinement Form.
  • If surgery or diagnostic procedure was performed, include bill with procedure code or the Surgery/Diagnostic Procedure Form.

Then, before you know it, you’ll start receiving the benefits you need in less time than filing by a paper!


Can’t file online?

For a paper form, download, print and fax the completed document to 1-800-880-9325 or mail to P.O. Box 100195, Columbia, SC 29202-3195.

Cancer claim