File a doctor's office visit or wellness claim

Online filing and setting up direct deposit are the fastest ways to start receiving the benefits you need. You also have the ability to track your claim’s status from start to finish and receive alerts if we need additional information.

Tips for filing a doctor’s office visit or wellness claim online

Here are some helpful tips to guide you through the process of filing. You can also download this helpful checklist as well.

  • Claimant’s name, date of birth, SSN (if other than primary insured)
  • Date of visit and physician/facility details
  • Copy of bill(s)
  • if your policy covers prescription drugs, please provide pharmacy information, date prescription was filled and prescription number
  • Copy of receipts for each prescription

Then, before you know it, you’ll start receiving the benefits you need in less time than filing by paper!


Can't file online?

For a paper form, download, print and fax the completed document to 1-800-880-9325 or mail to P.O. Box 100195, Columbia, SC 29202-3195.

Doctor's office visit claim

Wellness/Health Screening claim