Understanding your benefits

Knowing your options can help you make smart choices

Our voluntary benefits help you and your family prepare for unexpected financial challenges by filling the gaps left by traditional health insurance.

Policyholders, file claims, view your policies and more by logging in to our secure site. Not registered?

Ensure your family and future are protected

You’ve worked hard to build a life that you and your family love. We work hard to help you protect it – even when challenging times get in the way. Our personal insurance products offer protection in three key areas:


We promote healthier lifestyles and preventive measures by offering benefits for certain wellness and health screening tests.


Our benefits can be used to help cover the direct medical costs of qualifying accidents and sicknesses.


We assist with the indirect, out-of-pocket costs of qualifying accidents and sicknesses – the costs that major medical insurance typically doesn’t pay.

1-to-1 benefits counseling

Benefits can be complex, and it's important to make the choices that best fit your lifestyle and budget. That’s why our benefit counselors talk with you 1-to-1 to help you fully understand all your benefits options.

Our benefit counselors help simplify the entire benefits process, and they take this responsibility seriously. They provide a private consultation to help you understand how each benefit election impacts your paycheck. They can:

  • Simplify complex benefit concepts
  • Answer your questions
  • Walk you through the enrollment process

Employees consistently respond that these 1-to-1 meetings improve their benefits knowledge and help them make the right choices.

Is your health coverage enough?

Even the best health care plans don’t cover everything. You can still have out-of-pocket costs, such as:

  • Deductibles
  • Co-pays
  • Co-insurance
  • Prescriptions

Voluntary benefits can help fill the gaps

Our voluntary benefits are designed to complement your health insurance by helping you with the expenses that your health care plan doesn’t cover.

Unlike many insurance products, our voluntary benefits are portable, meaning you can take them with you if you change jobs or retire. Benefits are paid directly to you, so you can use them however you like.

Support for your family's wellness

With many of our policies, you could receive a payment simply for having certain types of wellness screenings and exams.

Covered screenings often include:

  • Cholesterol screenings
  • Mammograms
  • Pap tests
  • PSA (blood test for prostate cancer)
  • Colonoscopy
  • HDL/LDL/Lipid testing
  • Stress tests
  • And many more

Policies that may pay wellness benefits include:

  • Accident insurance
  • Disability insurance
  • Critical illness insurance
  • Cancer insurance
  • Hospital indemnity insurance

Upcoming company enrollment?

Be sure to schedule a 1-to-1 meeting with a benefits counselor who will help you understand how to get the most out of your current medical and voluntary benefit options. They’ll also walk you through the enrollment process and answer any questions.

Customers give us high marks

We constantly monitor our service through regular surveys to learn how we can continually improve your experience. Our scores are high, but we strive to make them higher.

stat 95%

of claimants were satisfied with Colonial Life's handling of their claim.1

stat 96%

of claimants were satisfied with the overall experience of submitting a claim.1

stat 94%

of customers said they are likely to keep their Colonial Life policy.1

1 Average from 78,733 Colonial Life benefits counselor surveys, June 2008-June 2017