Policyholder support

The best way to get policy details is to log in to your account. There, you'll find claim status updates and detailed policy information. File your claim online to receive benefits faster.

Not registered yet?

Call customer support:
Monday through Friday, 8 a.m. to 8 p.m. ET
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Fax claims information:

Mailing address:
Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365

Request support

Do you have a question about your policy or a claim? Fill out this form, and we’ll get back with you soon.

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Commonly asked questions from policyholders