Flexible Enrollment

Our tailored approach to enrollment ensures everyone is informed, engaged and protected.

Multiple enrollment solutions give you endless combinations for your employees' convenience

Virtual

Through co-browsing and video chat, employees can meet with a friendly, knowledgeable benefits counselor.

Telephonic

We can connect with employees by phone, ensuring they have the support they need to make the choices that are best for them.

Face-to-face

We can come to your worksites and meet in person with your employees to discuss the benefits you’ve made available.

Online self-enroll

The convenience of online self-service enrollment allows employees to make their choices on their own time.

Our approach is simple

Drive benefits understanding

Benefits education and communication is key in employees understanding and making the most of their benefits. Our multi-channel approach keeps employees engaged and informed.

Pair people with technology

From virtual 1-to-1 enrollments to easy online scheduling, there's always a member of our team behind our technology dedicated to you and your employees.

Be wherever you are

Our multiple enrollment methods allows us to empower each of your employees to make informed decisions about the benefits best suited to their families and lifestyles.
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Why we put enrollment first

Our benefits counselors provide clear information, without any pressure. This helps employees understand their personal financial situation and the benefits you’re making available.

Here's how employees rated rated their 1-to-1 benefits counseling sessions:

  • said their benefits counselor improved their understanding of benefits.1
  • said their benefits counselor was knowledgeable and attentive.1
  • said it’s important to have a 1-to-1 benefits counseling session.1

Custom benefit education

Benefits are only as valuable as your employees’ understanding of them, so benefits communication and education is our top priority. We provide customized materials and digital resources to engage your employees no matter where they’re located — all at no cost to you.

  • Emails
  • Digital Postcards
  • Custom Websites and Mobile Apps
  • Digital Benefit Booklets

1. Average from 110,833 Colonial Life benefits counselor surveys, June 2008 – March 2020.