File an accident claim

Online filing and setting up direct deposit are the fastest ways to start receiving the benefits you need. You can file an accident claim if you or a dependent on your policy has been in a covered accident.

Tips for filing an accident claim

Here are some helpful tips to guide you through the process of filing an accident claim.

  • All sections must be completed to ensure quicker processing.
  • Be sure to have the following documents ready to upload:
    • A copy of the accident report (if you were in an auto accident)
    • A copy of the operative report from your doctor (if you had surgery)
    • All related bills, including physician, ambulance, emergency room, hospital and/or rehabilitation unit bills – along with diagnosis information from your medical provider
  • The accident date and description are required.
  • If you are unable to work, file a disability claim instead.

Then, before you know it, you’ll start receiving the benefits you need in less time than filing by paper!

File Claims supporting image

Still need a paper form?

If you’re unable to file your accident claim online, you can download and print accident paper claim forms below. You can fax your claim to 1-800-880-9325 or mail to P.O. Box 100195, Columbia, SC 29202-3195.

Accident claim paper form

Catastrophic accident claim paper form

Use this helpful checklist to make sure you have everything you need to file an accident claim.