During this time of uncertainty, you can count on our unwavering support. We’re committed to meeting your needs and delivering quality, dependable service. This includes processing and paying claims, offering a flexible approach to enrollment, answering questions and providing information as you navigate the impacts to your own workforce.
Our business continuity program prepares us to respond to disruptive events through robust planning, regular testing, and constant monitoring – ensuring we can continue to support you and your employees as the situation progresses.
To minimize exposure to our employees and ensure stable service experiences for you, we’ve taken steps to:
We have modified the way we recruit, interview, and onboard talent to keep employees and candidates safe and healthy. Learn more about our approach here.
To assist you in understanding the recent legislation that was passed to support employers and employees, we are sharing relevant podcasts and webinars created by Unum Group, of which Colonial Life is a subsidiary. These resources are available to help you take advantage of these opportunities, as well as remain compliant with new regulations.