Vice President, Claims and Account Services
Charlene Glidden is the vice president of Claims and Account Services for Colonial Life & Accident Insurance Company.
In this role, she is responsible for new client onboarding, premium and billing, account and policyholder administration, and claims operations and support services. She previously served as vice president, Planning, Strategy and Transformation at Colonial Life.
She joined Colonial Life in 2016 after a 20-year career with Unum serving in information technology, shared services and business leadership roles at the company’s Portland, Maine, and Chattanooga, Tennessee, locations.
Glidden serves on the board of Transitions Inc., in Columbia, S.C., dedicated to empowering the homeless to transition into self-reliance. She also serves on the board of Midlands Education and Business Alliance, committed to strengthening business and education connections in the Midlands.
Glidden holds a master of business administration degree from Boston University.