Policyholder support

The best way to get policy details is to log in to your account. There, you'll find claim status updates and detailed policy information. File your claim online to receive benefits faster.

Not registered yet?

Call customer support:
Monday through Friday, 8 a.m. to 8 p.m. ET
Se habla español

Fax claims information:

Mailing address:
Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365

Commonly asked questions from policyholders

Policyholders, file claims, view your policies and more by logging in to our secure site. Not registered?