Premier support for your premier clients

We help you work effectively with large clients through cost-management strategies, benefits communication services and a channel of sales professionals specifically dedicated to servicing large companies and organizations.

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One in six large businesses choose Colonial Life

Partner with a proven leader in the large-case space

With our national network of independent offices and local enrollment specialists, we’re everywhere large businesses need us to be. And we’re there with scalable solutions and staffing that can adapt to any business’s needs.

We're the preferred choice for large businesses and their employees, with more than 3,500 customers with 500+ employees. This translates to a 17% market share,1 with an average customer tenure of 13 years.

Success through scalable systems and resources

We help you with large cases by simplifying complex processes

Enrollment

6,300 benefit counselors nationwide (1,300 large-case-certified enrollment specialists) and over 9,000 locations enrolled annually across all 50 states

Connectivity

Over 30 ben-admin plug-and-play partners and the ability to connect to almost any system

Service and support

Hundreds of local offices supported by home office staff and territory-wide coordination

A team for your team

Our large clients receive the dedicated time and attention of their own home office team

Field support specialist

Coordinates activity and support in both the territory and local offices

Enrollment consultant

Coordinates enrollment locally and nationally; ensures the best enrollment experience for your clients' employees

Client manager

Your primary point of contact ensures you receive the service and attention you need to meet your clients' needs

Enrollment data manager

Leads any necessary technical research and analysis; ensures data exchanges function accurately and securely

Billing specialist

Manages the day-to-day support of your clients’ payroll deductions; ensures billing processes take place accurately and on schedule

Take the next step

We can provide the help you need to work more effectively with your large clients.

Premier Client Services team

Our Premier Client Services team is your go-to resource for helping you manage qualified cases. Each Premier Client is supported by a home office team managed by a dedicated client manager to help you:

  • Develop and implement growth strategy, aligning the best products and services
  • Manage relationships and expectations
  • Create, implement and manage enrollment strategies
  • Coordinate home office visits for qualified existing clients

Support services

We’ve perfected the following services to accommodate the needs of larger businesses:

  • Multiple, flexible enrollment options
  • Electronic return files to ease administration
  • Full-scale benefits communication
  • Wellness program solutions
  • Cost-saving dependent verification services
  • Benefits administration integration capabilities with a range of systems
  • A full portfolio of voluntary benefits to supplement your major benefit offerings

Save money and time with our benefit administration services

1. U.S. Census Bureau, 2014 County Business Patterns, 2016 and Colonial Life internal data, 2017