Best in-class service for your premier clients

We help you work effectively with large clients through cost-management strategies, benefits communication services and a channel of sales professionals specifically dedicated to servicing large companies and organizations.

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One in seven large businesses choose Colonial Life

Partner with a proven leader

With our national network of independent offices and local enrollment specialists, we’re everywhere large businesses need us to be. We offer scalable solutions and staffing that can adapt to any business’s needs.

We're the preferred choice for large businesses and their employees, with more than 3,700 customers with 500+ employees. This translates to a 13% market share1, with an average customer tenure of 20 years.

Success through scalable systems and resources

We help you with large cases by simplifying complex processes.


6,000 benefit counselors nationwide (850 large-case-certified enrollment specialists) and over 7,000 locations enrolled annually across all 50 states.


Over 50 ben-admin plug-and-play partners and the ability to connect to almost any system.

Service and support

Hundreds of local offices supported by home office staff and territory-wide coordination.

A team for your team

Our large clients receive the dedicated time and attention with their own supportive team.

Client consultant

Your contact as you and your client get to know Colonial Life and we learn about your needs.

Premier client manager

Your dedicated partner with a team of experts to assist you, your client and their employees from day one and for years to come.

Regional enrollment consultant

Works with our National Enrollment Team (NET) to simplify enrollment, educate employees and customize solutions to fit your clients' needs.

Billing coordinator

Assists your clients with maintaining accurate payroll deductions and helps them understand the billing process.

Enrollment solutions consultant

Your technology expert who ensures seamless and secure data exchanges between your clients' benefits software and Colonial Life's systems.

Save your clients' money and time with our benefit administration services

Premier Client Services team

Our Premier Client Services team is your go-to resource for helping you manage qualified cases. Each Premier Client is supported by a home office team managed by a dedicated client manager to help you:

  • Develop and implement growth strategy, aligning the best products and services
  • Manage relationships and expectations
  • Create, implement and manage enrollment strategies
  • Coordinate home office visits for qualified existing clients

Support services

We’ve perfected the following services to accommodate the needs of larger businesses:

  • Multiple, flexible enrollment options
  • Electronic return files to ease administration
  • Full-scale benefits communication
  • Wellness program solutions
  • Cost-saving dependent verification services
  • Benefits administration integration capabilities with a range of systems
  • A full portfolio of voluntary benefits to supplement your major benefit offerings

1. U.S. Census Bureau, 2014 County Business Patterns, 2016 and Colonial Life internal data, 2017

Take the next step

We can provide the help you need to work more effectively with your large clients.