Special Notice to Federal Government Employees/Contractors

Colonial Life is proud to help improve the financial security of many federal government employees and contractors through our products and services. Unfortunately, the current partial government shutdown has resulted in some federal workers and contractors not being paid. In those situations, insurance premiums tied to payroll have been missed as well.

Typical policy language allows for a grace period when premiums are not paid before a policy is considered in lapse status. With this in mind, federal workers and contractors already dealing with the difficult ramifications of not being paid can rest assured that their insurance coverage with us continues during the grace period.

Should the shutdown continue indefinitely, we will provide additional details regarding our strategy of supporting our valued federal employees and contractors through this challenging time.

If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online. If you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Colonial Life is prepared to help you following the November earthquake in South Central Alaska. If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online.

Please be assured we will not cancel coverage for customers in affected counties between November 30, 2018 and December 31, 2019. This impacted Alaska area includes Anchorage Municipality, Kenai Peninsula Borough, and Matanuska-Susitna.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

If you can’t receive your mail, we can send you claims payments via direct deposit or to an alternate address. And if you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Colonial Life is prepared to help you following the recent storms. If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online.

Please be assured we will not cancel coverage for customers in affected counties between November 23, 2018 and January 23, 2019. This impacted Illinois county is: Christian.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

If you can’t receive your mail, we can send you claims payments via direct deposit or to an alternate address. And if you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Colonial Life is prepared to help you following the recent wildfires. If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online.

Please be assured we will not cancel coverage for customers in affected counties between November 15, 2018 and December 15, 2018. This impacted California counties are:  Butte, Los Angeles and Ventura.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

If you can’t receive your mail, we can send you claims payments via direct deposit or to an alternate address. And if you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Colonial Life is prepared to help you following Hurricane Michael. If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online.

Please be assured we will not cancel coverage for customers in affected counties between October 7, 2018 and January 7, 2019. This impacted Florida counties are:  Bay, Calhoun, Franklin, Gadsden, Gulf, Hamilton, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Suwannee, Taylor, Wakulla, and Washington.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

If you can’t receive your mail, we can send you claims payments via direct deposit or to an alternate address. And if you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Colonial Life is prepared to help you following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and February 14, 2019. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

If you can’t receive your mail, we can send you claims payments via direct deposit or to an alternate address. And if you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Colonial Life is prepared to help you following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 800-325-4368 or request support online.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and November 13, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information, until January 11, 2019.

If you can’t receive your mail, we can send you claims payments via direct deposit or to an alternate address. And if you need to submit a claim, you can do so online via our eClaims system. To submit a claim, sign up for direct deposit or change your mailing address, log into your account or follow the simple directions to create a new account.

Special Notice to Federal Government Employees/ Contractors

Colonial Life is proud to help improve the financial security of many federal government employees and contractors through our products and services. Unfortunately, the current partial government shutdown has resulted in some federal workers and contractors not being paid. In those situations, insurance premiums tied to payroll have been missed as well.

Typical policy language allows for a grace period when premiums are not paid before a policy is considered in lapse status. With this in mind, federal workers and contractors already dealing with the difficult ramifications of not being paid can rest assured that their insurance coverage with us continues during the grace period.

Should the shutdown continue indefinitely, we will provide additional details regarding our strategy of supporting our valued federal employees and contractors through this challenging time.

If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Colonial Life is prepared to help you following the November earthquake in South Central Alaska. If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Please be assured we will not cancel coverage for customers in affected counties between November 30, 2018 and December 31, 2019. This impacted Alaska area includes Anchorage Municipality, Kenai Peninsula Borough, and Matanuska-Susitna.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Colonial Life is prepared to help your company and employees following the recent storms. If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Please be assured we will not cancel coverage for customers in affected counties between November 23, 2018 and January 23, 2019. This impacted Illinois county is: Christian.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Colonial Life is prepared to help your company and employees following the recent wildfires. If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Please be assured we will not cancel coverage for customers in affected counties between November 15, 2018 and December 15, 2018. This impacted California counties are:  Butte, Los Angeles and Ventura.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Colonial Life is prepared to help your company and employees following Hurricane Michael. If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Please be assured we will not cancel coverage for customers in affected counties between October 7, 2018 and January 7, 2019. This impacted Florida counties are:  Bay, Calhoun, Franklin, Gadsden, Gulf, Hamilton, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Suwannee, Taylor, Wakulla, and Washington.

We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Colonial Life is prepared to help your company and employees following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and February 14, 2019. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.

Colonial Life is prepared to help your company and employees following Hurricane Florence. If you need special assistance during this time, please call our service representatives for help at 800-256-7004 or email us.

Please be assured we will not cancel coverage for customers in affected counties between September 14, 2018 and November 13, 2018. We’re also extending policy provisions or other requirements that impose a time limit, including the submission of a claim or proof of loss and reporting of information, until January 11, 2019.

We’ll be glad to work with you to help ensure your employees’ important financial protection remains intact and on any other administrative challenges related to your coverage with us.