Think Outside the Box

If you think that it’s essential we think outside the box during our thought shower to get the ball rolling, then it might be too late to save you from the grips of Business jargon. Niche office specific phrases are a part of modern life; however, jargon has a long, rich history with the origins of phrases coming from far and wide. Even the word ‘jargon’ is shrouded in mystery, and far from the 1980’s office cliché we know today - the Oxford Dictionary claims that the term originates from Old French and means the ‘warbling of birds’. It’s first referenced in English in Chaucer’s Merchant’s Tale, which dates back to the late 14th century.[1]

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Over time, different industries have developed their own tribal vocabularies, but how did we get here? In the aftermath of World War II, many companies became diversified conglomerates because of mergers and acquisitions. As a result, workers felt disconnected to their increasingly larger companies. Business owners began to question how they could make employees more productive to maximize profits and create an atmosphere that employees wanted to work in. The solution was to encourage what we now know as ‘company culture’- establishing social practices that engaged employees and helped them feel connected to the company and to one another. This, in addition to increased exposure to more conversation opportunities as travel and communication technology improved, led to the overall increase in the prominence of business jargon.

So, why do we love to hate it? Well, if you work in an office it is pretty hard to go through a day avoiding various ‘deep dives’ and without being asked to ‘ping something over’. As humans, it’s only natural to want to collaborate and communicate socially, hence these phrases catch on and spread- just like when we hear a catchy song on the radio and can’t help but hum it. As we’ve been engulfed in jargon for so long it now feels normal in the workplace, though to outsiders, it will seem strange.

At Colonial Life we have delved into amazing data from English language books and Google searches to showcase the popularity of specific jargon phrases, providing a glimpse into their surprising origins. Oh, and we’ve also included some alternative phrases How’s that for a holistic approach?

 

Ideas

 

Graph explaining an increase in the term ideas as shown in books from 1800-2008

 Business jargon for the word ideas as shown in popularity in google searches from 2004-2017

Ideation- to come up with ideas

First cited in James Mill’s, ‘Analysis of the Phenomena of the Human Mind’ in 1829, this term peaked in popularity in the late 1880’s, before coming back into popularity in the 1960’s.[2]

Why not use:

‘Get creative.’

Blue-Sky Thinking- creative thinking without restrains

Related to ‘blue sky research’- scientific research that is not necessarily driven by a specific goal, but is simply exploratory.[3]

Why not use:

‘All ideas welcome.’

Thinking Outside the Box- to think laterally to solve a problem

A reference to a 3x3 dot puzzle, where players must think laterally to draw a continuous line without lifting their pen from the paper.[4] First cited in Aviation Week & Space Technology magazine, July 1975.[5]

Why not use:

‘What else haven’t we tried?’

Brainstorm- a group discussion about ideas

First used in 1849 to describe a ‘Brilliant idea, mental excitement, a fit of mental application’, though not until 1947 was it used specifically for ‘tackling a problem by gathering together spontaneous ideas’.[6]

Why not use:

‘Idea session.’

Thought Shower- a group discussion about ideas

‘Thought shower’ has become the more politically correct way to say ‘brainstorm’ in recent years as ‘brainstorm’ might have negative connotations associated with epilepsy and fits.[7]

Why not use:

‘Come up with some ideas.’


Communication

 

A graph showing business jargon terms relating to the word communication as shown by popularity in books from 1800 to 2008

 A graph showing business jargon for the term communication in popularity for google searches from 2004-2017

Touch Base- a quick chat to catch up

Originates from baseball, where to ‘touch base’ is to briefly confirm you are not out.[8] Specifically, this term relates to quick chats to catch up.

Why not use:

‘Catch up.’

Take This Offline- to move a conversation to a private channel

‘Let's take it offline’, virtually unheard of before the introduction of computers to the workplace. Originally it suggested that a discussion be moved off a public newsgroup within a company network to private email.[9]   

Why not use:

‘Email me the details.’

Synergy- teamwork and collaboration

Synergy dates way back to the 1650’s, originally an anglicised version of the Greek word ‘synergia’, which means ‘working together’.[10] It took off in the 1960s, when increasing numbers of people turned to office work.

Why not use:

‘Teamwork.’

Ping it Over- to send something to someone, usually in an email

Originally a ‘short, resonant, high-pitched sound,’ such as “the firing of a bullet”, though the term was later adapted during World War II, by sonar operators who referred to the messages they received as pings.[11]

Why not use:

‘Send it.’


Working

 

 A graph showing business jargon popularity for the term working in books from 1800 to 2008

 a graph describing popularity for the business jargon term working in google searches from 2004 to 2017

Going/Moving Forward- to look ahead at future plans

‘Moving forward’ alongside ‘thinking outside the box’ have been dubbed the most offensive terms, according to a survey by the Institute of Leadership and Management.[12] In Britain there have even been multiple campaigns to attempt to discourage its usage.[13]

Why not use:

‘As we continue...’

Get the Ball Rolling- to commence something

To get the ball rolling is believed to originate in the genteel 19th century English pastime of croquet, the person winning the toss of a coin starts first and ‘starts the ball rolling’.[14]

Why not use:

‘Get started.’

Leverage- to use an asset or an advantage

Originally used to explain the ‘advantage for accomplishing a purpose’ in 1858. The financial sense of the term was introduced to American English in 1933, and it was later used as a verb in 1956.[15]

Why not use:

‘Use this opportunity’

Holistic Approach- an all-encompassing approach

The word holistic originally referenced ‘holistic medicine’ in the 1960s.[16] Ironically, it can now refer to almost anything.

Why not use:

‘Considering everything.’

Low-Hanging Fruit- opportunities that are easy to get

References to ‘fruit hanging low’ have existed in the English language since the 17th century, but only in the early 1990’s did it start to gain popularity in the workplace.[17]

Why not use:

‘Easy targets.’

 

Reporting

 

 A graph showing popularity from the business jargon term 'reporting' as reported from books in 1800 to 2008

a graph showing the trends regarding the jargon term 'reporting' from google searches

Bottom Line- the most important factor to consider

The logic behind the phrase ‘bottom line’ derives from the ‘sum’ or ‘total’ line at the end of a financial document. This phrase dates back to 1832, so it is a relatively old use.[18]

Why not use:

‘Crucially’

Ball Park Figure- a rough approximation of a numerical value

Ballpark was originally from "baseball stadium," in 1899. Figurative sense of "acceptable range of approximation" first recorded 1960, originally referring to area within which a spacecraft was expected to return to earth.[19]

Why not use:

‘Rough estimate’

Viral- a sudden surge in popularity for a particular fad, usually online

First used in a medical sense, "of the nature of, or caused by, a virus," in 1944. This word eventually came to mean "become suddenly widely popular through internet sharing" by 1999.[20]

Why not use:

‘Popular online’

Deep Dive- a detailed look into a specific issue

The method was originally used by IDEO for their approach to innovation, focusing on four distinct areas: Process, Organisation, Culture, and Leadership.[21]

Why not use:

‘In-depth examination’


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[3] https://scienceogram.org/in-depth/blue-skies-research/
“Blue-skies research”. 1/31/18

[4] https://thinkgrowth.org/the-etymology-of-corporate-jargon-a114e1316163
Devaney, Erik. “Etymology of Corporate Jargon”. 1/31/18

[5] https://www.phrases.org.uk/meanings/think-outside-the-box.html
Martin, Gary. “This outside the box”. 1/31/2018

[7] http://news.bbc.co.uk/1/hi/7457287.stm
Kellaway, Lucy. “50 Office-speak phrases you love to hate”, 1/31/18

[8] https://www.quora.com/What-is-the-origin-of-the-expression-to-touch-base-with-someone
Hinrichs, Joel Henry. “What is the origin of the expression ‘to touch base with someone?’”. 1/31/18

[10] https://thinkgrowth.org/the-etymology-of-corporate-jargon-a114e1316163
Devaney, Erik. “Etymology of Corporate Jargon”. 1/31/18

 

[13] https://www.theguardian.com/media/mind-your-language/2011/aug/30/mind-your-language-going-forward
Seacombe, Mark. “Going forward, let’s consign the inane phrase to history”. 1/31/18.

[21] https://rapidbi.com/deep-dive-brainstorming-technique-ideo/
Morrison, Mike. “Deep-Dive Brainstorming Technique”. 1/31/18