Welcome to Colonial Life

Onboarding Services is here to help you along your journey as a new agent. We are here to make sure you complete some important first steps.

Please watch this message from Tim Arnold, CEO of Colonial Life, and Bill Deehan, SVP of Sales.


Accessing Propr

Getting started with Propr

Propr is an exclusive website for Colonial Life contracted agents. Here you can access tools and resources to help you manage your sales and performance, find information about training opportunities, incentive programs and more.

Accessing Your Colonial Life Email

Staying connected with Outlook

Colonial Life email, also known as Outlook Web App (OWA), is a key communication tool. You will be assigned a Colonial Life email address to receive Home Office communications such as sales information, product updates, and underwriting memos. You can access OWA through Propr to activate your email account.

Navigating Propr

All the information you need in one place

As a new salesperson with Colonial Life in the New to Colonial Life section on Propr you can find all the essential information to help you get started in your career. Here you will find information about benefits, online ordering, and key documents and resources.

Ordering Business Cards

Getting business cards is easy

Business cards and stationery are ordered through Converge (CGI). For more detailed instructions on creating your personal profile, placing orders, and checking your order status please view the online user guide.

Introduction to My Learning Connection

Comprehensive training all in one place

My Learning Connection (MLC), is a comprehensive training system designed exclusively for the Colonial Life sales organization. MLC provides a one-stop shop to meet your training needs by housing, delivering and tracking your training.

Manager Resources

Support, training, and tools

We recognize the importance of providing support, training, and tools to help managers grow their business. Whether you are looking for best practices or ideas for your Monday Morning meeting these resources are designed to help you grow your team, sharpen your leadership skills, and take your office to the next level.
Need some help? Connect with an Onboarding and Development Manager by calling 877-486-4930. Our support hours are Monday through Friday 8am-6pm EST.

Commonly asked questions about getting started

Can I use any browser to access Propr?
Yes, however Google Chrome is not compatible and causes errors when setting passwords. When setting up your account please use an alternative internet browser such as Internet Explorer, Firefox, Safari etc.
How can I login to Propr after setting up my login and password
After initial log in, you can access Propr from our main page, ColonialLife.com. We suggest saving the main page as a favorite in your internet browser for easy access later.
I forgot my password to Propr, how can I get logged in?
If you know your login ID you can hit the Forgot Password link on the log in page. The email to reset your password will go to your assigned Colonial Life email address. If you have not accessed this email you can visit clamail.coloniallife.com and follow the instructions here.
Why am I not receiving any emails?
Your email needs to go through an overnight process to receive emails from outside email servers-If you are unable to receive any emails to your Colonial Life email, please wait until the following day and check.
Why am I receiving an error message when accessing My Learning Connection?
Your access to My Learning Connection will take 48 hours after your contract date to be configured.