COLUMBIA, S.C. (Jan. 8, 2019) — Colonial Life and EaseCentral today announced an expanded partnership to better serve their mutual customers through a new high-touch and high-tech benefits enrollment solution.
Colonial Life and EaseCentral have successfully partnered to bring benefits enrollment solutions to the small to mid-size business market for more than two years. EaseCentral’s benefits administration platform seamlessly integrates Colonial Life voluntary benefits, providing employers the opportunity to offer a well-rounded benefits package that attracts new talent and retains current employees.
Combining the expertise of Colonial Life’s high-touch benefits counseling and education with EaseCentral’s high-tech benefits administration platform has created a powerful engine for growth. The expanded partnership offers a new system upgrade that supports Colonial Life agent-assisted enrollments with secure two-factor authentication that protects employee information while allowing Colonial Life representatives to provide valuable one-to-one employee benefits counseling. Self-enroll and call center enrollment methods also are supported by the platform for maximum enrollment flexibility.
The expanded partnership takes advantage of the ideal combination of people and technology to deliver results and maintain service excellence. With a 95 percent customer satisfaction rating, Colonial Life continues to invest heavily in technology partnerships that help to deliver the company’s promise to customers. Colonial Life agents and brokers have access to preferred pricing and increased support with certified site-builder resources to ensure even the most complex enrollment is a success. Employers can now leverage the expertise of the nation’s largest enrollment firm alongside one of the easiest-to-use and fastest growing benefits administration and human resources platforms available.
EaseCentral makes it simple to set up and manage benefits as well as coordinate payroll and HR functions. Employers have access to a powerful HRIS platform including paid time off tracking, performance reviews and goal setting for managers. The platform also is highly customizable and delivers a unique user experience incorporating short videos throughout the enrollment that provide a simple overview for each Colonial Life voluntary benefit.
"EaseCentral has become our agency's everyday enrollment platform for our clients and broker partners,” said Marc Grove, a Colonial Life premier agent and president of The Grove Agency. “EaseCentral has been a great partner to us for more than three years and has listened to our team's input and suggestions to make EaseCentral one of the easiest benefits administration systems to set up and manage our client's employee benefit programs."
“Providing the highest quality service to small businesses is of utmost importance to EaseCentral, as well as to Colonial Life,” said David Reid, CEO and co-founder of EaseCentral. “That’s why we’re so excited about expanding this partnership and the added value it will bring for agents and employers.”
EaseCentral is an online benefits enrollment platform built for insurance brokers and employers. EaseCentral makes it simple to set up and manage benefits, onboard new hires, stay compliant and offer employees one destination for all their human resources information.
Started in 2012 in San Francisco by employee benefits veteran David Reid and web and engineering architect Courtney Guertin, EaseCentral works with insurance brokers and small businesses to create seamless HR and benefits processes on an easy-to-use platform, and has offices in San Francisco, Las Vegas, Omaha, New York, and San Diego. In 2015, EaseCentral was launched on the West Coast and is among the most widely adopted, fastest-growing solutions for brokers and employers in the area, with over 55,000 employers and 1.3 million enrollees. For more information, head to www.easecentral.com.