Powerful Benefits
Solutions… One Source
An industry leader and pioneer since 1939, Colonial is virtually
three companies in one, providing comprehensive, flexible benefits
solutions for clients like yours every day. We call this one-source
solution The Colonial Advantage.
The Colonial Advantage to You, the Broker
- Flexible enrollment payment options.
- Enrollment expertise for accounts of all sizes: 65
years’ experience and 50,000+ accounts ranging from 5 to
100,000+ employees.
- Large-case expertise: 50 years’ experience handling
large-case accounts; 600+ accounts in force with 2,000+ lives;
4,500 governmental entities.
- Trust: We honor broker of record letters, and we
hardcode commissions.
- National training infrastructure: Colonial College
produces highly trained and certified enrollers – the best in
the business.
- Local enrollment and service: Network of 6,000
enrollers nationwide ensures local service for
multi-state/multi-location accounts.
- Multi-year enrollments and ongoing service: An
absolute commitment to conducting new-hire and subsequent annual
enrollments every year – not just the first year.
- Business measures tracking system: Colonial’s
Business Quality Index measures persistency, quality of
enrollment and long-term customer satisfaction at the enroller
level throughout the life of the account – giving enrollers a
vested interest in client-broker satisfaction.
- Coordinator support for plan administrators: Local
Colonial rep to help plan administrators gather employee and
benefit data to build enrollment databases, coordinate
enrollments, develop Enrollment Guides, and return paperwork and
payroll information.
The Colonial Advantage to Your Clients
- Simple, thorough benefits communication: Tailored to
meet your clients’ business needs and to suit the simplicity –
or complexity – of their benefits package.
- Option of group and/or one-on-one meetings with
employees: Includes agent-assisted as well as multiple
self-enrollment options.
- A suite of enrollment services: Enrollment
capabilities for single or multiple locations, featuring
electronic, web-based, call center, or simple paper applications
for group meetings. We help you develop an enrollment strategy
that meets your client’s needs, not ours.
- Personalized salary illustrations, benefit statements and
election forms: Benefits communication to provide all
employees a snapshot of their benefit selections, deductions –
and what the employer contributes.
- Easy, flexible administrative services: Services
include access to Premium Only Plan (POP) administration and
Flexible Spending Accounts, to help make benefit dollars go
further.
- Exclusive, secure plan administrator web site:
Facilitates E-Services for quick and easy online billing and
free access to CCH HRAnswersNow web site for both you and your
account plan administrators.
- Competitive, broad portfolio of products: Includes
individual and group products to help round out your clients’
employee benefits offerings, several of which are compatible
with HSAs and HRAs.
- Fully trained sales representatives: Many certified
in core enrollment and consumer-driven health care
communications and can provide local service and enrollment
support year after year for your clients.
- Bilingual enrollers and communication materials.
Learn more about how Colonial can help you strengthen your client
relationships – with less hassle. Read more about each of the
services mentioned here on our web site, or contact us to have a
Colonial representative contact you and provide more information.
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