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Complete this brief online form if you would like more information regarding how The Colonial Advantage can work for you and your clients.

   

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Brokers

Powerful Benefits Solutions… One Source

An industry leader and pioneer since 1939, Colonial is virtually three companies in one, providing comprehensive, flexible benefits solutions for clients like yours every day. We call this one-source solution The Colonial Advantage.

The Colonial Advantage to You, the Broker

  • Flexible enrollment payment options.
  • Enrollment expertise for accounts of all sizes: 65 years’ experience and 50,000+ accounts ranging from 5 to 100,000+ employees.
  • Large-case expertise: 50 years’ experience handling large-case accounts; 600+ accounts in force with 2,000+ lives; 4,500 governmental entities.
  • Trust: We honor broker of record letters, and we hardcode commissions.
  • National training infrastructure: Colonial College produces highly trained and certified enrollers – the best in the business.
  • Local enrollment and service: Network of 6,000 enrollers nationwide ensures local service for multi-state/multi-location accounts.
  • Multi-year enrollments and ongoing service: An absolute commitment to conducting new-hire and subsequent annual enrollments every year – not just the first year. 
  • Business measures tracking system: Colonial’s Business Quality Index measures persistency, quality of enrollment and long-term customer satisfaction at the enroller level throughout the life of the account – giving enrollers a vested interest in client-broker satisfaction.
  • Coordinator support for plan administrators: Local Colonial rep to help plan administrators gather employee and benefit data to build enrollment databases, coordinate enrollments, develop Enrollment Guides, and return paperwork and payroll information.

The Colonial Advantage to Your Clients

  • Simple, thorough benefits communication: Tailored to meet your clients’ business needs and to suit the simplicity – or complexity – of their benefits package.
  • Option of group and/or one-on-one meetings with employees: Includes agent-assisted as well as multiple self-enrollment options.
  • A suite of enrollment services: Enrollment capabilities for single or multiple locations, featuring electronic, web-based, call center, or simple paper applications for group meetings. We help you develop an enrollment strategy that meets your client’s needs, not ours.
  • Personalized salary illustrations, benefit statements and election forms: Benefits communication to provide all employees a snapshot of their benefit selections, deductions – and what the employer contributes.
  • Easy, flexible administrative services: Services include access to Premium Only Plan (POP) administration and Flexible Spending Accounts, to help make benefit dollars go further.
  • Exclusive, secure plan administrator web site: Facilitates E-Services for quick and easy online billing and free access to CCH HRAnswersNow web site for both you and your account plan administrators.
  • Competitive, broad portfolio of products: Includes individual and group products to help round out your clients’ employee benefits offerings, several of which are compatible with HSAs and HRAs.
  • Fully trained sales representatives: Many certified in core enrollment and consumer-driven health care communications and can provide local service and enrollment support year after year for your clients.
  • Bilingual enrollers and communication materials.

Learn more about how Colonial can help you strengthen your client relationships – with less hassle. Read more about each of the services mentioned here on our web site, or contact us to have a Colonial representative contact you and provide more information.

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Request Access for Broker Web Site
Registering for the broker web site is easy for Colonial brokers. Simply complete an access request form and you will have access to useful information 24 hours a day, seven days a week.
ColonialConnect For BrokersSM

ColonialConnect For BrokersSM

One of Colonial’s newest tools for brokers is the ColonialConnect for BrokersSM web site. This secure web site is designed to give you access to resources and information that will enhance your relationship with Colonial. When you join the ColonialConnect for BrokersSM web site you will be able to:
  • View your weekly commission statement and statement details.
  • Print important forms.



  • Learn more about Colonial and Colonial’s supplemental insurance products.
  • Read important communications from Colonial to you.
  • Find answers to common questions.

Registering for the ColonialConnect for BrokersSM web site is easy! If you are a Colonial broker and would like to take advantage of a secure web site designed to provide you with useful information and tools, simply complete an access request form.

Note: You must have a valid Colonial contract. This option is not available to other non-Colonial brokers.

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Web Site Access
Need  access to the ColonialConnect for BrokersSM  web site?

More Info Request Form
Complete this brief online form if you would like more information regarding how The Colonial Advantage can work for you and your clients.
Broker Contact Information

To get answers to your questions, please call the Producer Service Center.

You can also find the answers to your questions on the Colonial Connect for BrokersSM web site.



Broker Service Center
1-866-531-2022


Service Specialists available
Monday - Friday, 8 a.m. – 7 p.m., EST

Mailing Address:
Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia SC 29202
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Colonial Life & Accident Insurance Company is a subsidiary of Unum Group
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Colonial Life products are underwritten by Colonial Life & Accident Insurance Company. Coverage has exclusions and limitations that may affect benefits payable. Coverage may vary by state and may not be available in all states. See your representative for complete details. Colonial Life is the marketing brand of Colonial Life & Accident Insurance Company.