University of Kentucky Federal Credit Union

Your Enrollment Contacts The Colonial Advantage Benefits Communication and Education Service Supplemental Insurance Portfolio The Colonial Advantage We understand people. We understand that you want to work with a company that cares about you and your family. We care about our customers and we're committed to their long-term financial security. You take your life and finances seriously; so do we. A concerned and responsible supplemental insurance provider, we stand apart from other supplemental insurance companies through our benefits communication, service standards and supplemental insurance portfolio.

Benefits Communication and Education Insurance is not easy to understand. With changing government regulations, rising health care costs and so many choices, it is hard to know whether you and your family have the right type and amount of coverage. Education is important to understanding your benefits options and to knowing how to best prepare for what happens next. We provide clear and concise communications materials that will help you better understand our products. Our sales representatives are available to conduct individual employee meetings with personalized salary illustrations to further explain coverage options. With this information, you can better decide what additional coverage you may need. Because we use the latest technology, including laptop enrollments and interactive voice response systems, enrolling in one of our insurance programs is simple. Whether your company is large or small, we work to make the enrollment smooth and seamless. After all, enrolling in an insurance program shouldn’t be difficult.

Service Whether you are a policyholder, employer, plan administrator or sales representative, we value our relationship with you and want to make it long-term. We focus on the customer, and our goal is to give ongoing support and concern to all our customers. We make excellence in customer service a top priority. Our service standards are in writing, and we regularly measure whether those standards are met. Claims and other service requests are handled efficiently and with compassion. Your business is serious and we treat it as such. We realize that some customers may have special needs. If you require Spanish-language capabilities, you will be pleased to know that we staff our service center with Spanish-speaking customer service representatives and that we offer Spanish-language sales literature and service forms. For our hearing-impaired customers, our Service Center is equipped with a telecommunications for the deaf telephone line that will make communication for these customers easier.

Colonial Supplemental Insurance Portfolio Our supplemental insurance plans provide additional coverage to employer-sponsored benefit plans. These plans are flexible and designed to provide the right type and amount of coverage for each person. From a serious company come serious products. The Colonial Supplemental Insurance portfolio of competitive products includes disability, life, and specified disease coverage. Please check with your enrollment team to find out which products are available to you. Supplemental insurance can help take away some of the worry and help bring you peace of mind. We work to earn your trust and respect and we are always here, for what happens next.

	© 2005 Colonial Life and Accident Insurance Company
	This website is intended for use by University of Kentucky Federal Credit Union members only.
	This site was created to accommodate Netscape navigator 4.7 or higher or Microsoft Internet Explorer 5.0 or higher. This site is best viewed at a screen resolution of 800x600. Adobe Acrobat Reader required for selected content.	Important Legal Notice Privacy Policy
	"Colonial Supplemental Insurance" and the logo, separately and in combination, and "for what happens next" are service marks of Colonial Life & Accident Insurance Company. Colonial Supplemental Insurance products are underwritten by Colonial Life & Accident Insurance Company. Coverage has exclusions and limitations that may affect benefits payable. Coverage may vary by state and may not be available in all states. See your representative for complete details. Colonial Supplemental Insurance is the marketing brand of Colonial Life & Accident Insurance Company.