The Colonial Advantage

	Colonial at a Glance
	Colonial Cares
	Newsroom
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	The Colonial Advantage
		Benefits Communication and Education
		Service
		Supplemental Insurance Portfolio
	Financial Picture

	The Colonial Advantage
	Colonial is a company of people who understand people. People are at the heart of our company and it is the employees that make Colonial what it is today. We understand that you want to work with a company that cares about you and your family. Colonial cares about its customers and is committed to their long-term financial security. You take your life and finances seriously; so do we.		A concerned and responsible supplemental insurance provider, we stand apart from other supplemental insurance companies through our benefits communication, service standards and supplemental insurance portfolio.

Benefits Communication and Education

Insurance is not easy to understand. With changing government regulations, rising health care costs and so many choices, it is hard to know whether you and your family have the right type and amount of coverage. Education is important to understanding your benefits options and to knowing how to best prepare for what happens next.

We provide clear and concise communications materials that will help you better understand our products. Colonial sales representatives are available to conduct individual employee meetings with personalized

salary illustrations to further explain coverage options. With this information, you can better decide what additional coverage you may need.

Because we use the latest technology, including laptop enrollments and interactive voice response systems, enrolling in a Colonial insurance program is simple. Whether your company is large, small, with one location or locations across the country, we work to make the enrollment smooth and seamless. After all, enrolling in an insurance program shouldn’t be difficult.

Service

Whether you are a policyholder, employer, plan administrator or Colonial sales representative, we value our relationship with you and want to make it long-term. Colonial’s focus is on the customer and our goal is to give ongoing support and concern to all our customers.

We make excellence in customer service a top priority. Our service standards are in writing, and we regularly measure whether those standards are met.

Claims and other service requests are handled efficiently and with compassion. Your business is serious and we treat it as such.

While we have more than 2 million policies in force nationwide, our policyholders are more than just a number. We realize that some customers may have special needs. If you require Spanish-language capabilities, you will be pleased to know that we staff our service center with Spanish-speaking customer service representatives and that we offer Spanish-language sales literature and service forms. For our hearing-impaired customers, the Colonial Service Center is equipped with a telecommunications for the deaf telephone line that will make communication for these customers easier.

Supplemental Insurance Portfolio

Colonial’s supplemental insurance plans provide additional coverage to employer-sponsored benefit plans. These plans are flexible and designed to provide the right type and amount of coverage for each person.

From a serious company, come serious products. Colonial’s portfolio of competitive products includes accident, disability, life, hospital confinement, cancer and critical illness coverage.

Supplemental insurance can help take away some of the worry and help bring you peace of mind.

At Colonial we work to earn your trust and respect.
Colonial – always here for what happens next.



	� 2008 Colonial Life & Accident Insurance Company	Important Legal Notice Compensation Disclosure Information Privacy Notices
	Colonial Life & Accident Insurance Company is a subsidiary of Unum Group
	This site was created to accommodate Netscape 6.2 or higher or Microsoft Internet Explorer 5.0 or higher. This site is best viewed at a screen resolution of 800x600. Adobe Acrobat Reader required for selected content. "Colonial Life," the logo and "making benefits count," separately and in combination, are registered service marks of Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life products are underwritten by Colonial Life & Accident Insurance Company. Coverage has exclusions and limitations that may affect benefits payable. Coverage may vary by state and may not be available in all states. See your representative for complete details. Colonial Life is the marketing brand of Colonial Life & Accident Insurance Company.