Whether employees sit one desk over, or telecommute from two thousand miles away, most companies have issues with internal communication. In fact, according to results from an Interact/Harris Poll, 91% of employees say communication issues can drag executives down.

Did you know that millennials (those aged between 18 and 34) now make up more than a third of the American workforce – making them the largest working generation? It’s a pretty staggering fact.

Hiring and firing. Neither are decisions I take lightly. If you hire the wrong people you risk upsetting the balance of your whole team, while firing someone obviously has serious consequences not just for the individual involved but for staff morale in general.

Marketing is a tough nut to crack. I know this as well as anyone else. But it looks like other business owners may also be thinking the same thing. And that's where taking a look at some fantastic marketing books can help.

Personally, I haven’t made any New Year’s resolutions since I was about 13 and determined to get onto the school soccer team. As you get older, you realize that choosing January 1st to change yourself or the world is a little restricting.

With the holiday season upon us, it’s important to have a clear plan of how you’re going to market to your customers (existing and prospective!) during this period. I recently wrote about how to create a holiday marketing plan, but what about some low cost practical marketing ideas to go with that? That’s what I’m going to look at here.

Every year the holiday season creeps up on me. The leaves begin to fall and the temperature starts to drop and before I know it there are holiday ads on the TV and stores are stocked floor to ceiling with decorations, stocking fillers and gift wrap.

As Thanksgiving approaches, it reminds me to be thankful - thankful for my business, thankful for my customers and, above all, thankful for my employees (without whom I wouldn’t have either).

Learning how to lead a team can be a case of trial and error, often involving learning from past mistakes. There are many management styles you may wish to follow, and there are even more to avoid, as shown in our latest infographic.

When making a new hire, it’s important that the onboarding process is handled carefully. If it is not done correctly, then you could end up with a number of issues: hiring the wrong person for the job, seeing a rapid turnover rate, or having clashing expectations of the new employee’s productivity and role, for example.