13 management styles no one wants to see. Ever.

All managers have their own style and some are definitely more effective than others. Over the years I've come across quite a few different approaches -both from people who've managed me directly and, more recently, who I've worked with on projects. And while I've been inspired by some people's approaches, I've been less than impressed with others.

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10 female entrepreneurs to watch in 2017

At the start of a new year it’s natural to think about what may lie ahead and the opportunities that may present themselves. Every year we’re seeing new innovations, startups and emerging business leaders, and 2017 looks set to be no different.

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How to hire and fire - according to the pros

Hiring and firing. Neither are decisions I take lightly. If you hire the wrong people you risk upsetting the balance of your whole team, while firing someone obviously has serious consequences not just for the individual involved but for staff morale in general.

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6 words that will help you keep customers for life

I don't think there's any question that it's a lot harder than it was 30 years ago when there was no real alternative to shopping locally, but I still believe there are things that we, as businesses, can do to make it less likely for our customers to hop online and leave us.

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Free ebook – The Buyer's Guide to Voluntary Benefits

Download our free eBook, The Buyer's Guide to Voluntary Benefits, to learn more about voluntary benefits and why your business will benefit from offering them.

Free ebook – The Buyer's Guide to Voluntary Benefits

Download our free eBook, The Buyer's Guide to Voluntary Benefits, to learn more about voluntary benefits and why your business will benefit from offering them.
Buyer's Guide to Voluntary Benefits