Policyholder Support

Login to Access Your Account Information

Interested in finding the status of your claim? Unsure of what benefits your policy provides? Or do you need to file a wellness claim? Access answers to these questions by logging in to our secure website. If you’re not a member, sign up now.

Need to file a claim? Go to File a Claim to access and download claims and service forms.

Please visit our list of frequently asked questions, or contact our customer service representatives by calling 800.325.4368 Monday-Friday from 8 a.m. to 8 p.m. ET. Spanish-speaking representatives are available during normal business hours.

All Other Correspondence

Colonial Life & Accident Insurance Company
P.O. Box 1365
Columbia, SC 29202-1365

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