Liz Rickett is the senior vice president of the client success organization at Unum Group, leading both Unum and Colonial Life. The responsibility of the client success area is to ensure clients have a best-in-class experience from onboarding through administration.
Previously, Rickett served as vice president of field operations where she led field office redesign efforts. Rickett joined Unum in 1988 and has held various positions aligned with distribution, client service, and change and transformation.
Rickett was born and raised in Portland, Maine and graduated from Saint Anselm College in Manchester, New Hampshire with a bachelor’s degree in computer science. While working at Unum, she also coached high school girls’ basketball for 9 years at Catherine McAuley Hight School. She and her husband Peter, live in Portland and have two sons, Matthew and Karl.