Colonial Life launches new mobile app for customers
Policyholders can now check claims information and policy details any time, anywhere
COLUMBIA, S.C. (Sept. 17, 2012) — Colonial Life policyholders can now access claims information and policy details from their Apple devices with the help of a new mobile app. The free download enables policyholders with iPhone, iPad and iPod Touch devices to quickly check on the status of their claims, view policy information and access information currently available to them through the company's policyholder website. In addition, they can use the app's agent locator feature to find the Colonial Life representative closest to them and can use the app to email a customer service representative about their claim or policy. Customers can also access a Frequently Asked Questions feature for help.
"We're excited to offer our policyholders this free service that makes it simple and more convenient for them to get the information they need," says Linda Bambacus, Colonial Life's vice president, service operations. "The ability to check on the status of a claim at any time can reassure our customers - especially when they're waiting to pay medical bills and other expenses from an accident or illness."
Policyholders can download the "My Colonial Life" app by visiting the Apple iTunes store. Users must have Apple's iOS 5 software to run the app and must register on the company's policyholder website before using the app.
For more information about Colonial Life, call (803) 798-7000 or visit www.ColonialLife.com.
About Colonial Life
Colonial Life & Accident Insurance Company is a market leader in providing financial protection benefits through the workplace, including disability, life, accident, dental, cancer, critical illness and hospital confinement indemnity insurance. The company’s benefit services and education, innovative enrollment technology and personal service support more than 80,000 businesses and organizations, representing more than 3 million of America’s workers and their families. For more information visit www.coloniallife.com or connect with the company at www.facebook.com/coloniallifebenefits, www.twitter.com/coloniallife and www.linkedin.com/company/colonial-life.