A concerned and responsible voluntary insurance provider, we stand apart from other insurance companies through our benefits communication, service standards and personal insurance portfolio.

Insurance is not easy to understand. With changing government regulations, rising health care costs and so many choices, it is hard to know whether you and your family have the right type and amount of coverage. Education is important to understanding your benefits options.

We provide clear and concise communications materials that will help you better understand our products. Our benefits representatives are available to conduct individual employee meetings with personalized salary illustrations to further explain coverage options. With this information, you can better decide what additional coverage you may need.

Because we use the latest technology, including laptop enrollments and interactive voice response systems, enrolling in one of our insurance programs is simple. Whether your company is large or small, we work to make the enrollment smooth and seamless. After all, enrolling in an insurance program shouldn’t be difficult.

Whether you are a policyholder, employer, plan administrator or sales representative, we value our relationship with you and want to make it long-term. We focus on the customer, and our goal is to give ongoing support and concern to all our customers.

We make excellence in customer service a top priority. Our service standards are in writing, and we regularly measure whether those standards are met. Claims and other service requests are handled efficiently and with compassion. Your business is serious and we treat it as such.

We realize that some customers may have special needs. If you require Spanish-language communications, you will be pleased to know that we staff our Service Center with Spanish-speaking customer service representatives and that we offer Spanish-language sales literature and service forms. If you are hearing-impaired, our Service Center is equipped with a telecommunications for the deaf telephone line that will make communication easier for you.

From a serious company come serious products. The Colonial Life portfolio of competitive products includes disability insurance, life insurance, accident insurance, hospital confinement indemnity insurance, cancer insurance and critical illness insurance, along with limited benefit medical plans. Please check with your enrollment contact to find out which products are available to you.

Our personal insurance products can help take away some of the worry and help bring you peace of mind.